An Experience-Based Knowledge Management Approach to Healthcare Quality Improvement

Matthew Loxton

Mr. Loxton is a certified knowledge management and healthcare improvement practitioner with extensive international experience in putting knowledge to work in achieving organizational goals. He has served in senior, global roles in the US and Australia, and holds a master’s degree in knowledge management from the University of Canberra. Matthew is a peer reviewer for the international journal of Knowledge Management Research & Practice, and has written numerous KM and Healthcare Improvement articles for various publications. Mr. Loxton’s pro bono roles have included KM and IT governance support for the Queensland Emergency Medicine Research Foundation (QEMRF) and the St. Andrew’s Medical Research Institute (SAMI). Mr. Loxton works at Whitney, Bradley, & Brown as a principal analyst for healthcare improvement, contracting to the Veterans Health Administration (VHA), and he regularly blogs on knowledge management and organizational learning – see https://healthcareimprov.wordpress.com. Matthew moderates the weekly Monitoring & Evaluation, Quality Assurance and Process Improvement #MEQAPI tweetchat. He can also be followed on Twitter: @mloxton.