Story covered by Washington Exec
Whitney, Bradley & Brown, Inc. (WBB), a leading government and public sector solutions provider, is pleased to announce that the company’s quality management system has been certified to the ISO 9001:2008 standard, an industry benchmark that ensures the delivery of consistently high-quality products and services to customers.
WBB has used the ISO certification process to improve upon a long standing “Quality Program” that has been in effect throughout its over 30 year history. The objectives of the original “Quality Program” and the new QMS are in line with WBB’s focus: consistently satisfying customers through innovative solutions, superb people, and a commitment to excellence. The company’s headquarters in Reston, as well as its operational infrastructure have been independently audited against the standards of ISO 9001:2008.
“The fact that we have now received ISO 9001:2008 certification is a testament to the uncompromising commitment to quality we give to our clients,” said William McMullen, WBB’s chief executive officer. “Standardization of our processes and systems has been a key focus area within our corporate strategy, ensuring that our clients receive high-quality service. Without the committed support from leadership and a large cross section of WBB employees, we could not have accomplished this goal and met our timeline.”
In order to achieve ISO 9001:2008 certification, companies must demonstrate that they have implemented an effective quality management system across all areas of the business: facilities, people, training, and services. WBB selected BSI Management Systems to carry out the certification process. Auditors interviewed WBB management and employees, and reviewed procedures across all functional areas.
ISO 9001:2008 is an international standard published by the International Organization for Standardization in Geneva, Switzerland. ISO is the world’s largest developer of voluntary standards and works with each nation’s standards body to develop standards that can be used world-wide. These standards provide state of the art specifications for products, services, and good practice, helping industry to be more efficient and effective.