Challenge:
- Establish a startup Connected Health Program Office in less than 1 year
- Coordinate digital health programs: PHR/myHealtheVet, Telehealth, kiosks, mobile health, innovations
- Manage portfolio and enhance leveraging of patient-centered digital products
- Expand care, improve patient engagement, improve health and provider efficiency
- Sustain program strategies, operations, governance, program change integration, and merger with Telehealth
Solution:
- Provided Connected Health Strategy Support (Environmental Scan, Roadmap, Executive Inputs)
- Supported Program Planning, Reviews, Budget, Acquisition, Organization Design, and Agile Strategies
- Provided Communications and Change Integration Support
- Formulated and Implemented Connected Health Governance Strategy
- Developed Connected Health CONOPS and Vision
- Provided SMEs, Shared Connected Health/Care Best Practices, and Thought Leadership
- Developed and Implemented Connected Health/Care Operating Plan and Performance Management
Client Results:
- Rapidly established CH Program Office and Governance within 6 months meeting executive directive
- Supported over 5 acquisitions (PWS inputs) in 9 months leading to awards
- Coordinated the formulation of strategy and messaging within 6 months
- Enabled client recognition at public and industry events
- Institutionalized Connected Health/Care Operating Plan with Performance Measures, and alignment to Choice Act, myVA, VHA Blueprint for Excellence Strategies, and Undersecretary’s priorities
- Enabled launch of mHealth pilots for evaluation and adoption (Caregiver Pilot)
- Identified and advocated alternate acquisition vehicles leading to faster task order awards